# JD - Strategy & Operations Lead @ Tabs - **Company:** Tabs - **Role:** Strategy & Operations Lead / Manager - **Role family:** bizops_strategy - **Location:** New York City, NY (Soho; 5 days/week in office) - **Comp:** n/a on posting - **ATS job id:** df7f38d2-ff50-4cc7-9f82-0be90e86441c - **Listing:** https://jobs.ashbyhq.com/Tabs/df7f38d2-ff50-4cc7-9f82-0be90e86441c - **Apply:** https://jobs.ashbyhq.com/Tabs/df7f38d2-ff50-4cc7-9f82-0be90e86441c/application - **Captured:** 2026-07-09 --- ## Role Summary Founder-adjacent Strategy & Operations Manager who owns high-leverage strategic projects plus end-to-end product launches and feature adoption. Reports into the founding team. Connective tissue between Product, Engineering, and every customer-facing team. ## Must-Have Keywords - Strategy and operations - Ambiguous, high-priority problems - Data-driven analysis and decisions - Cross-functional initiatives - Product launches, go-live readiness, phased cohorts, betas, pilots - Feature adoption, adoption signals, customer-facing feedback loops - Product, Engineering, GTM, Finance, Operations, CS, Marketing, Implementation, Support - Durable systems, playbooks, automation - Founder / leadership thought partner - High ownership, bias to action, systems thinking - Product-driven operating role preference - AI-native finance / fintech / contract-to-cash domain curiosity ## Implied Daily Work - Own messy cross-functional work from diagnosis to execution. - Build data-backed analyses and decision artifacts for founders / leadership. - Coordinate product and feature launches across Product, Engineering, GTM, Product Marketing, Implementation, Customer Success, and Support. - Build repeatable launch / adoption processes after one-off analyses. - Identify low-adoption segments and feed adoption signals back into roadmap prioritization. - Operate across 3-5 programs at once (launches, customer migrations, strategic initiatives). ## ATS Risks - Needs more operator / program ownership language than pure strategic finance. - Needs product launch and adoption language, not only pricing / FP&A. - Needs systems and automation examples. - Needs Product / Engineering / GTM / customer-facing team partnership. - AI and finance domain should be visible, but not overclaim product-engineering depth. ## Narrative Angle Finance-and-product operator who builds the operating systems behind launches, adoption, reporting, and AI-enabled workflows. Epic covers launch readiness, pricing decisions, usage monitoring, and durable systems; ShareChat covers ads GTM launch, product adoption, customer ops, and Salesforce 99% adoption; PASS+ covers customer migration; Rainshine covers standing up a new function. ## Full Job Description (live capture) Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automate the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. A high-agency generalist who works at the intersection of strategy and execution — sitting close to founders, owning the cross-functional problems nobody else owns, and acting as the connective tissue between Product, Engineering, and every customer-facing team at Tabs. ### ABOUT TABS Tabs is building the AI-native revenue platform for modern finance and accounting teams. Our agents run the contract-to-cash lifecycle end-to-end — billing, collections, revenue recognition, and reporting — so finance leaders spend less time on manual work and more time on decisions that move the business. Customers like Cursor and Statsig use Tabs to turn signed contracts into invoices, reconcile payments in real time, and stay on top of ASC 606 without the usual month-end pain. Founded in 2023, Tabs has raised over $91M from Lightspeed Venture Partners, General Catalyst, and Primary. We're headquartered in New York and bring together operators with deep finance and AI backgrounds. ### ABOUT THE ROLE We're hiring a Strategy & Operations Manager to take on some of the highest-leverage problems and initiatives at Tabs, reporting into the founding team. In practice, the role splits its time across two flavors of work. The first is strategic: cross-functional initiatives, major projects and initiatives. The second is operational: owning the end-to-end coordination of product launches and ongoing feature adoption. ### WHAT YOU'LL DO #### STRATEGIC PROJECTS - Own ambiguous, high-priority problems end-to-end - Use data to build the analysis needed to make decisions with conviction - Design and run cross-functional initiatives spanning Product, GTM, Finance, Operations and other teams as needed - Stand up new teams or functions when we don't yet have a dedicated owner - Turn one-off analyses into durable systems, playbooks, and automation so the next person doesn't start from scratch - Act as a thought partner to the leadership team on questions that don't have obvious answers #### PRODUCT LAUNCHES - Drive go-live readiness across every new product or major feature release — coordinating Product, Engineering, Product Marketing, Implementation, Customer Success, and Support - Define and manage phased launch cohorts for betas and pilots - Run post-launch retrospectives and build repeatable processes and feedback loops between Product and customer-facing teams #### ADOPTION & CROSS-FUNCTIONAL PROGRAMS - Support product adoption across key product areas — flagging customers who are live but underutilizing important features - Partner with CS, Marketing, and Product to design and run targeted adoption programs for at-risk or low-adoption segments - Surface adoption signals back to Product to inform roadmap prioritization - Own planning and execution across 3–5 major programs at a time — spanning feature launches, customer migrations, and strategic initiatives ### WHO YOU ARE - 4–8 years of experience in a high-growth startup, B2B SaaS or AI (product, strategy, or operations), consulting, investment banking, or PE/VC, with a strong preference towards 2+ years of experience in a product-driven operating role - Proven ability to drive complex, cross-functional programs to completion by leading through influence, not authority - Systems thinking: you can zoom out to see the whole program and zoom in to spot exactly where things are breaking down - Exceptional organizational instincts: you thrive with many moving pieces, surface the right information to the right people, and ensure nothing falls through the cracks - Crisp written and verbal communication - Comfort operating at the intersection of Product/Engineering and customer-facing teams - Bias toward action: you don't need a perfect process to start making something better - High ownership mentality - Genuine curiosity about fintech, AI, and how a modern AI company actually runs ### ADDITIONAL INFORMATION This role is based in New York City, 5 days a week at our Soho office. Tabs is a high-execution, fully in-person team.